VACANCY

OSC 02/2026: IT Assistant

The Online Safety Commission invites applications from suitably qualified candidates for the vacancy referred

JOB DESCRIPTION:

The IT Assistant position is responsible for providing technical assistance, maintaining ICT infrastructure, supporting business applications and digital systems, and assisting in the implementation of technology solutions that promote efficient, secure, and reliable service delivery across the Commission.

Key Responsibilities

• Provide first-level technical support for hardware, software, network, connectivity, and ICT-related issues across the Commission.
• Install, configure, maintain, and troubleshoot computer systems, laptops, printers, scanners, mobile devices, audio-visual equipment, and other ICT assets utilised by the Commission.
• Assist in diagnosing and resolving ICT system, software, application, and network issues in a timely and effective manner.
• Support user account administration, including account creation, password resets, access permissions, email administration, user onboarding, offboarding, and system access management.
• Assist in administering and supporting Microsoft 365, cloud-based services, shared drives, collaboration platforms, and other digital workplace solutions utilised by the Commission.
• Monitor ICT systems, network connectivity, internet services, and ICT infrastructure to support business continuity and operational efficiency.
• Assist in maintaining the security, confidentiality, integrity, and availability of OSC's information systems, databases, networks, digital platforms, and electronic records.
• Support the implementation and monitoring of cybersecurity measures, including antivirus protection, patch management, system updates, vulnerability identification, user awareness initiatives, and security best practices.
• Assist in identifying, recording, escalating, and responding to ICT security incidents, system vulnerabilities, cyber threats, data breaches, and operational risks.
• Support the implementation of data backup processes and assist in maintaining disaster recovery, system restoration, and business continuity arrangements.
• Provide technical support and administration for OSC's complaint management systems, customer relationship management systems, databases, digital records systems, and other business applications utilised by the Commission.
• Assist in maintaining, updating, and supporting OSC's website, online complaint platforms, digital communication tools, and other public-facing digital services.
• Maintain accurate records of ICT assets, software licences, warranties, inventories, equipment allocation, and related ICT documentation.

Alongside other responsibilities outlined in the Job Description document below.

Personal Attributes

• High level of professionalism, integrity, and discretion.
• Culturally aware and able to work effectively in a diverse workplace.
• Proactive, adaptable, and detail-oriented.
• Ability to work under pressure and meet deadlines.

QUALIFICATIONS AND EXPERIENCE

• Diploma in Information Technology, Computer Science, Information Systems, or a related field.
• Minimum of two (2) years’ relevant experience in ICT support or a similar technical role.
• Good understanding of computer hardware, software, operating systems, and basic networking concepts.
• Experience in troubleshooting ICT issues in a professional environment is an advantage.
•  Knowledge of ICT security principles and data protection practices is desirable

KEY PERFORMANCE INDICATORS (KPIs)

• Timely resolution of ICT support requests and technical issues.
• Reduced system downtime and improved reliability of ICT services.
• Accurate maintenance of ICT asset register and inventory records.
• Effective support for ICT equipment setup during meetings, trainings, and events.
• Successful implementation of user support and on boarding processes.
• Compliance with ICT security policies and procedures.
• Positive feedback from staff regarding ICT support services.

ELIGIBILITY

The Online Safety Commission (OSC) welcomes applications from qualified candidates. All applicants must:

• Be of good character and demonstrate a commitment to the values and principles of the OSC as outlined in the Online Safety Act 2018.

SUBMISSION

Applicants must submit the following:

• A detailed and updated curriculum vitae (CV);
• The contact details of at least three (3) referees with one (1) being the current employer if employed; and
• Certified copies of academic certificates and transcripts.

All applications must state the vacancy number OSC 02/2026 and be submitted via e-application to careers@onlinesafetycommission.com by 30^th June 2026.

Late applications will not be accepted. Only e-applications submitted to the above email address will be considered.

The post OSC 02/2026: IT Assistant appeared first on Online Safety Commission Fiji.

VACANCY

OSC 09/2025: Intern (All Rounder)

The Online Safety Commission invites applications from suitably qualified candidates for the vacancy referred

JOB DESCRIPTION:

The Intern (All‑Rounder) position is designed to provide students or recent graduates with practical, hands‑on experience in a professional work environment. The Intern will support various units of the Online Safety Commission and gain exposure to administrative, technical, operational, and outreach functions of the organization.

Key Responsibilities

• The successful applicant will be required to assist across multiple areas, including but not limited to:

Administrative Support

• Assist with general office administration and filing (physical and electronic).
• Support data entry, record keeping, and document preparation.
• Assist in scheduling meetings and organizing office activities.

Operational, Technical Support & Outreach

• Provide basic support to operational teams as assigned.
• Assist with monitoring tasks, research, and report preparation.
• Support compliance and internal processes under supervision.
• Support awareness programs, workshops, and events where required.

Communications & Marketing

• Assist with drafting basic correspondence and internal communications.
• Create visually engaging posters and graphic content, including reels for social media platforms.

ICT & Office Systems Support

• Provide basic assistance with computer systems and office equipment.
• Support data organization and information management tasks.

General Duties

• Perform any other duties reasonably assigned by the supervisor.
• Maintain confidentiality and adhere to OSC policies and procedures at all times.

2. Learning Outcomes

During the attachment period, the intern will:

• Gain exposure to public sector operations and online safety functions.
• Develop workplace professionalism and communication skills.
• Build practical experience in administration, operations, and digital environments.
• Understand confidentiality, ethics, and compliance requirements.

Personal Attributes

• Professional and responsible attitude.
• Strong work ethic and reliability.
• Respect for confidentiality and ethical conduct.
• Positive, proactive, and flexible approach to work.

QUALIFICATIONS AND EXPERIENCE

Essential:

• Currently enrolled in or recently completed studies in areas such as IT, Law, Cybersecurity, Communications, Business Administration, or related fields.
• Basic computer literacy (MS Word, Excel, Email).
• Good written and verbal communication skills.
• Willingness to learn and adapt.

Desirable:

• Interest in online safety, cybersecurity, or digital governance.
• Basic understanding of website design, content development, and digital platforms.
• Ability to work independently and as part of a team.

Reporting Line

The Intern (All‑Rounder) will report to a designated Supervisor or Office Manager within the Online Safety Commission.

Code of Conduct

The Intern is required to comply with all OSC policies, procedures, and confidentiality requirements throughout the attachment period.

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